Política de envío

This Shipping Policy applies to all orders placed on our online store. By completing checkout, you agree to all shipping terms listed below.

Shipping Warehouse Address:

3372 Penny Ln, Middleburg FL 32068, United States

Important Note: This address is used solely for outbound order shipping and receiving returned customer packages. It is NOT our legally registered business address, corporate office, or physical retail store location.
Order Processing Time

All orders are processed within 1–3 business days after payment confirmation, Monday through Friday excluding U.S. federal holidays. Orders submitted on weekends or national holidays will be processed the next business day. Processing timelines may extend slightly during large promotional and holiday shopping seasons.
Global Shipping Coverage

We deliver products to all countries worldwide, including Australia, Austria, Belgium, plus over 230 additional international regions.
Shipping Rates & Delivery Timeline
  1. Express Shipping: Flat fixed rate of $15.00
  2. Standard Shipping: Free shipping applicable for all qualifying order amounts, estimated transit time 5–8 business days

    All shipping charges are automatically calculated at checkout based on your cart subtotal and selected delivery destination country.
Order Tracking Service

Once your shipment is dispatched, a confirmation email containing a valid tracking number will be sent to your registered email address for real-time package tracking.
International Customs & Duties Liability

For all shipments delivered outside the United States, the customer bears full responsibility for all local import duties, customs taxes, and customs clearance fees. We hold no liability for delivery delays caused by customs inspection procedures in destination countries.
Undeliverable & Returned Packages

If a parcel is returned to our warehouse due to incorrect recipient address, delivery refusal, or unclaimed pickup, all reshipping costs will be fully covered by the customer. We are not responsible for financial losses arising from inaccurate address or contact information provided by buyers.
Lost or Damaged Shipment Support

Please contact our customer support team within 48 hours after delivery confirmation if your package is lost, severely delayed, or damaged upon receipt. We will assist you with filing carrier claims and resolving related issues.
Support Contact Details

Email: ctzskooqqc@outlook.com

Phone: +1 (904) 440-8755

Logistics Shipping Address: 3372 Penny Ln, Middleburg FL 32068, United States